We are hiring for the 2025 season

Job Title: Museum Guide
Employment Type: 16-32 hours/week
Salary $17.85/hour

Job Summary
Museum Guides will provide front-line visitor services and guided tours, connecting museum guests to local, regional, and national Canadian history. The Museum Guide will research and develop tour scripts, educational activities, and museum programming.

Term of Employment:
Between May and September ( up to 32 hrs/week, some Saturdays required)
**Application Deadline:** Sunday, May 25, 2025

Key Responsibilities

Visitor Services
– Greet guests and offer information about the museum’s exhibits, local activities, and online resources.
– Answer visitor questions and make recommendations for other activities in the Pemberton area.
– Assist in improving museum tours, signage, labels, and educational materials on-site.
– Potentially help create French-language resources related to Canadian pioneer history.
– Develop exploratory activities for children, youth and adults both on-site and online.
– Perform additional tasks as needed, including daily operations and opening/closing duties.

Guided Tours
– Deliver tours to individuals and groups of all ages, including children and adults.
– Improve and adapt tour scripts, educational games, and activities.
– Highlight artifacts and archival materials that connect visitors to local, regional, and national Canadian history.
– Ensure visitors of diverse ages, backgrounds, and abilities feel welcome and can access museum resources.
– Recommend and connect guests to cultural activities, national historic sites, Indigenous cultural centres, and other museums in the Sea to Sky region.

Candidate Profile
– Interest in history, museum studies, education, communications, visual arts, marketing, or tourism.
– Understanding (or willingness to learn) about museums and their role in the community.
– Experience (or willingness to learn) working with the public, including children, families, and adults.
– Excellent verbal and written communication skills.
– Reliable work ethic with strong customer service abilities, including empathy and active listening.
– Ability to work independently or as part of a team.
– Professional presentation and design skills (or willingness to learn).
– Sensitivity to varying learning styles, reading levels, and abilities.
– Proficiency in MS Office (Word, PowerPoint, Excel) or similar online programs; familiarity with photo/video clip management software is an asset.
– Some experience using AI tools and online graphic design tools such as Canva.
– Comfortable working outdoors and performing physical tasks (lifting/moving objects, climbing stairs, using a step ladder, walking on uneven surfaces, desk/computer work).

Has a Growth Mindset
A growth mindset is the belief that intelligence and abilities can be developed through effort, learning, and persistence. Learners with a growth mindset view challenges and setbacks not as failures, but as opportunities to grow. In the face of difficulty, they’re more likely to think constructively (e.g., “Maybe I need a new strategy”), feel motivated rather than discouraged, and demonstrate resilience by sticking with the task until they improve.

Museum management works to foster a growth mindset by encouraging students and staff to embrace each challenge as a chance to learn and grow. We provide supportive feedback, celebrate incremental progress, and highlight the value of experimentation, reflection, and collaboration. By creating an environment where questions are welcomed, mistakes are viewed as learning tools, and achievements are recognized, we help everyone on the team develop resilience, adaptability, and a deeper sense of curiosity.

*Application Process*
How to Apply:
Please submit your resume and cover letter to the Personnel Committee at: info@pembertonmuseum.org by Sunday, May 25, 2025.

We appreciate all applications; however, only those selected for an interview will be contacted.

The Pemberton Museum is committed to diversity and inclusivity in our employment practices. We promote independence, dignity, integration and equality of opportunity with persons with disabilities by ensuring the accessibility of our facilities and services. Women, persons with disabilities, visible minorities and Indigenous candidates are encouraged to apply.

Join us this summer to help share Pemberton’s unique heritage while gaining valuable work experience in a collaborative, community-focused environment!