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Museum Collection / Guest Services Coordinator

Museum Collection / Guest Services Coordinator



Museum Collection / Guest Services Coordinator - 2023

Reports to: Museum Supervisor, and The Curator


The Pemberton Museum staff team is made up of a dynamic group of individuals dedicated to sharing the history of Pemberton with our community and the world.


Terms of employment: Seasonal Full-Time, $17-19/hr. depending on experience

May 15, 2023 – October 31, 2023 / 32 hrs. per week (including Saturdays)


Overview: Coordinate collection and exhibit-related projects with the work of the guest services team.

The ideal candidate for the position will be curious, creative, outgoing, eager to learn, and willing to become an ambassador and storyteller (both in person and through collections and exhibits). The ideal candidate should additionally possess a keen interest in museum collection management, local histories, and the educational role of museums and cultural institutions.


Collection Management:

  • Accessioning, labeling, cataloging, record keeping, indexing, and storing of materials received in 2021.
  • Upload object records to the museum website to ensure public access to the museum collection.
  • Cleaning, handling, and moving historic objects and records.
  • Assist with improving collection management at the Pemberton Museum by using the Collection Management policy manual and keeping all procedures up to date.
  • Assist with condition reporting as required.
  • Using high end photography equipment provided, photograph objects and add to relevant data bases.


  • Coordinate return of items as repatriation requests are approved by board of trustees including preparation of transfer forms, copies of condition reports and gift forms.  Assist Curator with packaging items for safe physical transfer.
  • Assist with research for indigenous artifacts. Investigate respectful storage and/or display of the specified collection(s) in accordance with the advice of the originating peoples (peoples from whom the collections came).


Exhibit Development:

  • Assist with arrangement and mounting of objects, including physical moving and handling.
  • Assist with development of exhibit labels, information panels and assist with design.
  • Assist with decisions about objects for display based on condition assessment.


Visitor Services / Guided Tours: 

  • Develop fun activities and educational resources for onsite and online visitors including school groups and special events.
  • Assist with creation or improvement of signage, labels and educational materials related to our collection and Pemberton history.
  • Other duties as required including: opening and closing the site, maintenance of exhibits and the grounds.
  • Connect visitors to Pemberton history through guided tours that highlight artifacts and information from the Pemberton Museum’s collection.


 The successful applicant will possess the following skills and abilities:

  • High school and/or post-secondary education
  • An appreciation of local history and museums, and their role in a community
  • Excellent communication skills; verbal and written.
  • Comfort speaking and engaging with the public (children, adults, people from around the world)
  • The ability to conduct independent research
  • Reliable and professional work standards
  • Works cooperatively with others and on their own.
  • Experience with MS Office; especially Word, PowerPoint, and Excel
  • Familiar with photo, video clip management software.
  • Familiar with website management and social media platforms
  • Knowledge of basic museum principles and practices in regards to collection management.
  • Physical requirements include working outside, lifting, moving, or carrying objects of various weight and dimension, climbing stairs, using a step ladder, standing for long periods, walking on uneven surfaces, and desk work.
  • Assist with condition reporting as required.
  • Using high end photography equipment provided, photograph objects and add to relevant data bases.


Additional skills that will assist applicants in this role:

  • An understanding/direct experience of local indigenous culture, protocols, and language (Stl’atl’imx)
  • Proficient at other computer programs for graphic design and/or multimedia creation or presentations such as Photoshop, InDesign, or Illustrator.
  • Proficient with social media apps

* This position is dependent on funding from the Government of Canada’s Young Canada Works in Heritage Program, administered by the Canadian Museums Association (CMA). Thus, the successful candidate must meet the following criteria: be a Canadian citizen or a permanent resident, or have refugee status in Canada (Note: Non-Canadian students holding temporary work visas or awaiting permanent status are not eligible),be legally entitled to work in Canada, be between 16 -30 years of age at the start of employment, have been a full-time student (as defined by his or her educational institution) in the semester preceding the YCW joband be returning to full-time studies in the fall (2023),be registered in the YCW on-line candidate inventory, be willing to commit to the full duration of the work assignment, not have another full-time job (over 30 hours a week) while employed with YCW.


Resumes will be accepted until Friday, June 2nd, 2023. We thank all applicants for their interest; however, only individuals short-listed for interviews will be contacted.


Please forward resumes with cover letters to: Personnel Committee at